Payment, Billing & Outstanding Balance Policy
All copays, deductibles, coinsurance amounts, self-pay balances, and outstanding invoices are due at or before the time of service unless prior arrangements have been approved by the office.
Patients are responsible for:
- Maintaining an active and valid payment method on file
- Reviewing balances and invoices promptly
- Ensuring sufficient funds are available for scheduled charges
If a payment method on file is declined or an outstanding balance remains unresolved:
- Future appointments may be canceled or placed on hold
- Patients may be required to resolve all balances before additional appointments can be scheduled
- Delays in payment may result in interruption of care or scheduling restrictions
Repeated follow-up attempts regarding unpaid balances may not always be possible.
